Important Changes as of August 1, 2019

Below are six key changes you should be aware of if you’re planning to fundraise via Public Good beyond August 1st.

 

  1. No more direct deposits

    We will no longer provide direct deposit of funds to organizational bank accounts. Instead, YourCause, our partner who operates the donor-advised fund Donatewell, will disburse all donations collected through Public Good. By establishing an account with YourCause, your organization can still receive direct deposit of funds donated through Public Good. If your organization does not establish an account with YourCause, funds collected for your organization will be disbursed via check.

    You will communicate with YourCause directly when you have questions concerning your disbursements. You’ll still communicate with Public Good for questions regarding individual donation details as necessary.

    We are asking all organizations that have not already done so to establish an account with YourCause as soon as possible.

  2. Fees on donations

    Transaction fees on new donations collected through Public Good will change to 5.75% of the gross donation plus $0.30. These fees are subtracted from the gross donation and cover the cost of distributing funds via YourCause as well as fees for processing the donation via credit card. Public Good does not retain any of these transaction fees.

    However, at donation time donors will be given the opportunity to voluntarily pay a higher service fee that covers all transaction fees so that 100% of the intended gross donation reaches the recipient organizations. When a donor chooses to pay the service fee, Public Good will retain a portion of that fee to cover our costs.

    If you would like to understand the new fee schedule in detail, please see this FAQ or feel free to contact us and we will be happy to answer your questions.

  3. Recurring donations

    Public Good will no longer offer new monthly recurring donations. If your organization currently receives monthly recurring donations from existing donors, these donations will continue to recur, with their current fee structure, through December 31, 2019. After that date, all recurring donations will cease. We advise that you contact these donors before the end of the year to establish a new recurring donation plan through other means.


  4. “Featured Campaign” requirement

    All nonprofits still fundraising on Public Good will need to be using a “featured campaign” and not the default campaign all organizations inherited when they were new to Public Good.

    The easiest way to ensure that you are not using the default campaign is to login to Public Good and navigate to the Fundraising tab within your Organization’s profile. If you only see a campaign titled Public Good general campaign and intend to collect donations through us, you’ll need to tap the Add a new campaign button. For more on how to create a campaign, see this FAQ

  5. New look “Impact Pages”

    Campaign pages on PublicGood.com will adopt the appearance and functionality of our “Impact Pages,” which are campaign pages we use for our media campaigns. You can see a live example of one of these campaigns currently being used by our partners at CNN.

    Differences between legacy campaign pages and Impact Pages include:

    - A different design for the page
    - Goals and total donors will no longer be made visible
    - Your donation options will be limited to six amounts with no option for the donor to specify a custom amount.


  6. End of embedded donation forms

    We will also no longer be supporting embedded donation forms. If you’re still using an embedded donation form from Public Good, you will want to switch to a new donation form provider as soon as possible or simply link to your “featured” campaign described earlier.

    Until December 31, 2019, you can simply link from your site to the donation form on your organization’s profile page on PublicGood.com, which will process donations through YourCause/Donatewell with the new fee schedule as described above.

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