General Questions about Public Good

Guides

• Implementation

Questions

• ★ What is this charge on my credit card?
• I forgot my password. How do I reset it?
• Why does Public Good work with DonateWell?
• Web Browser Support
• How does PublicGood.com keep my information secure?

For Organizations and Nonprofits

General Questions

• Important Changes as of August 1, 2019
• How do I create a fundraising campaign?
• How and when will my organization receive our donations?

For Donors and Supporters on Public Good

Questions

• How do I notify someone that I made a donation in their honor?
• What are service costs on donations?
• How do I change my recurring donation?
• How do I update my default credit card?
• Where are my tax receipts?